Customer Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Right place, Right time! :) Very knowledgeable and helpful. Overall it was a great buying experience, Thank You!!"
By: Damon    Merrimack, NH
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"I have bought several items for my xl1200 custom and couldn't be happier. john in the web support group is quick to respond and quick to ship the parts out. recently I had a defective turn indicator module (HD part failure) and john was quick to make the issue right. tom - san jose"
By: Anonymous    san jose, CA
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"SCOTT THE SALES MANAGER AND KEN K THE SALESMAN ARE TOP NOTCH.THEY PICKED THE PERFECT HARLEY FOR ME AND I LOVE IT.THIS IS THE PLACE TO BUY YOUR BIKE.EVERYONE THERE WAS LIKE FAMILY AND WHAT A FEELING THAT WAS.MY NEXT HARLEY WILL BE BOUGHT FROM MANCHESTER HARLEY FOR SURE JIM WATTS"
By: James    weare, NH
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"I checked around for an exhaust system for my Fatboy. Manchester ( Jon) was very helpful and saved me over a hundred dollars. The parts arrived within three days. I had to call back for several questions and they were always respectful and helpful. I will shop here again. 5 star"
By: John    Cranston, RI
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"Just wanted to thank you guys on my online purchace of backrest and pad. your prices are great and the shipping was also great. Had it in 2 days ! Thanks again. I will shop here again for sure Greg P. belle Vernon Pa."
By: greg    belle vernon , PA
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"Thank you very much for all your staff was very helpful and friendly. Scott was great dealing with everything and we had a good time doing that. Andy made the paper work go easy and explained the extra warranty ( which I did get) and we had fun doing that. Janette was the bomb she made sure everything went smooth as possible. From making sure everything was all set on the bike and walking thru the security system on the bike, and just making sure I was happy. Also Jake came out and helped out with explaining the security system this made it easier. Again I just wanted say thanks to all that were more than helpful and this purchase."
By: Jeffrey    Templeton, MA
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"Had a difficult time locating a necklace for Christmas gift. Sarah went above and beyond in locating it for us. As we are in New York we were not able to go to your dealership. Sarah notified us when it was received and sent it to us not only in time for Christmas but gift wrapped as well! A wonderful experience."
By: Anonymous    Elizaville, NY
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"GREAT DEAL ON A USED FLHTP! CAN NOT WAIT TO RIDE! MARK & SCOTT WERE AWESOME TO DEAL WITH. HIGHLY RECOMEND THIS DEALER, NEW OR USED. "
By: PETE    LUNENBURG, MA
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"Just wanted you to know that I've been dealing with Tim and the parts staff for many years and have always had a great experience. I don't deal with Tim as much as I did in years past due to the fact that he's usually busy with management issues, but he's always been great to deal with. I'd like to offer great praise to another parts staff member named Brian. Brian has always been extremely helpful to me every time I see him. He goes above and beyond to get the right answers to any part application questions I may have. He's researched old catalogs, cross-referenced different year parts books and made phone calls, all to get the right answers to my questions. All the while never implying that I was being a pain in the ass (which i probably am) or rushing me out the door. I doubt that the level of satisfaction I get from the parts department could be matched at any other dealership. Kudos to the parts depart staff at Manchester HD."
By: David    Salem, NH
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"Redemption Several weeks ago I posted a negative comment about Manchester Harley Davidson. This past weekend I have a great experience. The team at Manchester HD helped me out of a bind and kept me on two wheels. Thanks you so very much for that. You have regained a loyal customer. "
By: Juan    Manchester, NH
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"I just purchased a used 2009 FLHTP from manchester Harley. I originally went to a different dealer in Massachusetts because they are under new ownership. I was unable to get an exact price on a new bike or a used bike so I left and looked online at manchester. Manchester hd had the prices online so I decided to drive up and browse. I haven't ridden in 6 years since an accident and was in between new or used. I dealt with Chris L, Scott and Peter. I explained up front if the numbers on a new bike weren't comfortable for me I wasn't buying new. Chris took the time to explain the differences between road glides and street glides. I liked the fairing closer and chose I street glide. Scott ran the numbers with all the stuff I wanted to add and it was just bit too high so I told them I didn't want to do the deal. They never tried to force me or persuade me into it. I then asked if they had any used street glides. There were none on the floor so Chris L Scott and myself walked out back to see what may have just come in on trade. Well, there it was a 2009 flhtp in black. Already had a touring seat, chrome hand controls, aftermarket stereo and I really nice price. I bought the bike and was thrilled! We were there after closing time and they never rushed me or pushed me in a direction I didn't want to go. We put together a parts list Chris was a big help on that and now I'm just waiting on service to slap em on! I will and have already recommended manchester hd to friends! There's no BS happening at this dealership, they shoot straight. "
By: Dennis    Methuen, MA
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"Bought my first Harley there and would do it again. Service is only surpassed in customer service by the parts department.."
By: Tom    Londonderry, NH
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"All staff freindly and help full service 5 star very informitive !"
By: Michael    Salem, NH
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"I just wanted to give props to your Service Department. I bought my 2007 Wide Glide from another Harley Dealer in southern N.H.. I will not mention the dealer, but after the sale, they were not the best at "Service after the sale". Especially their service dept.. I recently went back to Manchester where i bought my first Harley! A 2005 Sportster. I bought my Wide Glide from the other place because they were close and talked a good game, but in the end, didn't back it up, so being frustrated, I went back to Manchester, and the Manager brought me right up to service, introduced me to Matt and Ken. WHAT A DIFFERENCE! They really listened to what I had to say, and I felt great knowing that they were gonna fix my bike right and made sure I was satisfied. Since then, I know that when I bring my bike to Manchester Harley, there is no doubt in my mind that the job is being done right and I know I am in good hands! Again, thanks Matt and Ken, You 2 guys Make Manchester Harley the leader in N.H. dealers! You guys are the greatest! Also, it's nice to go into a dealership where when Harley says " Your part of the Harley family", it really rings true there! Your the best! SPIKE"
By: Steve    Merrimack, NH
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"I would like to give a very big thank you to Matt, Ken and Steve Becker for the oustanding job of getting me and my 07 heritage back on the raod. I was on my way to Laconia when electrical issue shut the bike down. Even though it was bike week and service was very busy my bike looked at very quickly. One the problem was diagnosed it became an issue with finding replacemanet parts. Thanks to some quick thinking and obvious skills the parts issues was resolved. The care and concern for my situation shown by these individules was impressive. I believe they went above and beyind to help me. I felt like I was a long time customer and not someone just passing through. I wish I would get that type of service from my local dealer where I purchased my bike. Once again I would like to thank them for helping me out. You should really be proud to have people like them representing you dealership "
By: Joe    Reading, PA
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"I bought 2 bikes from you (at separate times). The first was a 2009 Ultra. The sales experience was really good. Accessories were put on in a very reasonable time. I got was I consider is a good price, the model I wanted with the accessories I wanted. I traded the Ultra for a TriGlide. The absolute best trike on the markes as far as I am concerned. Service is always ACCOMODATING! I find dealing with you always a plesant experience."
By: Fred    Epping, NH
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"Two thumbs up to Matt and the Service Department...this was my first experience with Service and I have to say it was great. I was having an issue with loss of my Throttle on my 2008 Street Glide. Matt was very knowledgeable when I asked him what it could be. He took the time to explain to me what it may be and gave me an idea as to what the cost would be. I contacted him on a Friday and although they would not be able to look at it until Monday he arranged for me to bring it in on a Saturday on my day off. One of my concerns was I was planning on attending Americade on that Thursday and needed the bike back in time. He assured me that they would diagnose the problem on Monday and would for sure have it back to me in time for Americade and would try to have it back to me on Tuesday. When I called around two other dealerships they would not even take the time to give me any idea as to what the problem may be (this surprised me because when I did my research there were many owners with the same problem with the 2008 street glide) they (the other dealerships) said I would have to bring it in and they would hook it up to the computer and diagnose the problem for a charge of $99.00. Manchester Harley not only gave me an idea what the problem could be but did not charge me to diagnose the problem. Monday as promised they contacted me to let me know what the problem was and had the bike back to me by Tuesday. They even washed the bike. Two thumbs up for great customer service in the service department and for having my bike back to me as promised for Americade. Thanks again Matt and the Service Department for a great first experience. "
By: Lauri    Litchfield, NH
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"AFTER BUYING A NEW 2011 ULTRA FROM P.J. IN JULY 2011, WE WERE GETTING READY TO STORE OUR BIKE FOR THE WINTER AND REALIZED THAT OUR BIKE NEVER CAME WITH A PIGTAIL FOR OUR BATTERY TENDER. FROM PREVIUOS EXPERIENCE THE TOURING BIKES HAVE ALWAY'S COME WITH THEM. SO AFTER CALLING THE DEALERSHIP AND INVESTIGATING THE ISSUE, THE DEALERSHIP REALIZED THAT THIS BIKE INDEED, DID NOT GET ONE FOR SOME REASON. WE CALLED OUR SALES MAN P.J. AND HE SENT ONE OUT IMMEDIATELY AT NO COST. WHAT OTHER DEALERSHIP WOULD DO THAT, AND THEN SEND US A CHRISTMAS CARD? NO ONE. THANKS AGAIN, P.J. YOUR THE BEST. LOVIN OUR ULTRA!!!!!!!!!!"
By: Anonymous    orange, MA
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"Want a Bike? Matt is the guy to go to!!! Went above and beyond what he needed to do to get me on the Harley I have always wanted!! He worked his butt off to get the deal done for me. He is a true asset to Manchester Harley. Thank you to all."
By: Paul    chester, NH
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"I came to this dealership from Texas to purchase a custom Dirico bike for my husband for his 60th birthday. The whole process has exceeded my dreams. I brought him to the dealership to pick a model and test drive a Speedster-everyone in on the surprise was amazing. Since returning to Texas I have had the privilege of dealing with Steve Talarico directly to finish out the design. We are blown away by the service, attention to detail and interest in our thoughts and concerns. I wish we were locals and this could be our home dealership. Fabulous in every way!"
By: Emily    Fort Worth, TX
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"For those of you considering Internet purchases: This company has provided better service than I believe I have seen in years from any company in any industry. I ran into a bit of a product mechanical problem which they could have easily referred to the manufacturer but they stood up and did the right thing. I will tell you straight out look no further, this is the place. "
By: Lee    Jamul, CA
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"WE HAVE RECENTLY BOUGHT A NEW 2011 ULTRA FROM PETER AND HAROLD. WE ARE VERY SATISFIED WITH YOUR DEALERSHIP. THIS IS THE SECOND BIKE WE'VE PURCHASED FROM PETER. WE WILL NEVER BUY ANOTHER BIKE FROM ANYONE, { EVER!!! } YOU MADE IT POSSIBLE FOR US TO TRADE IN OUR OLD ONE AND RIDE A TRUE DREAM BIKE. THE ULTRA SHOULD BE CALLED THE ULTIMATE, BECAUSE FOR US AND OUR LONG HAULS IT IS THE ULTIMATE!!! FAIR TRADES, NO BULL, NO PRESSURE, AWESOME BIKES, WITH GREAT PEOPLE. THANKS AGAIN PETE AND HAROLD."
By: Anonymous    MA
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"The sales person I dealt with made the purchase of a new motorcycle a pleasurable experience."
By: Rick    Merrimack, NH
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"In 2007 I bought a brand new roadglide at MHD.The sales dept was great and a pleasure to deal with. Had great time with service since I bought bike.Very pleasant and respectful all the time.Then in 2010 with approx.33k miles on bike the main output shaft bearing failed.I called corporate to see if they would help out even though it was out of warranty. I didn't feel this should of happened cause I dont beat on my bike.Well after MHD talked to them they still wouldn't help with anything. But MHD stood up to the plate and told me they would fix it on their dime.I was shocked that they would go that far to please a customer. Well I was so appreciative I bought $1400 in accesories and had it dynoed. Thank You MHD I have sent several friends there and they bought bikes.I will do all my business at MHD. Thanks your dealership is awesome"
By: Vinnie    Fremont, NH
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"I'VE BEEN BUYING A NEW HARLEY EVERY TWO YEARS WHEN THE WARRANTY IS UP. I BASICALLY CANNOT FALL IN LOVE WITH JUST ONE, I LOVE THEM ALL. I WAS BUYING IN MASS. FOR THE LAST THREE BIKE'S AND THEN THE DEALER I WAS WORKING WITH WAS NOT GIVING ME A VERY GOOD TRADE IN. SO I WENT AND SAW P.J. AND HE GAVE ME A FAIR TRADE AND GOT ME ON ANOTHER BIKE. THE BEST PART FOR ME IS THEY HAVE EVERY MODEL KNOWN TO MAN AND IN MANY COLORS. SO YOU CAN SEE THE BIKE IN PERSON BEFORE YOU BUY. OTHER DEALERS ARE SMALL AND ONLY CARRY A HANDFUL OF BIKES. YOU GUY'S ARE HUGE!!!!! YOUR THE ONLY DEALER THAT ACTUALLY FOLLOWS UP WITH LETTERS AND POSTCARDS TO SEE HOW YOUR LOVIN IT!!!! THANKS P.J. I'LL BE IN FOR A NEW 2012 NEXT SPRING. 2010 FXSTC SOFTAIL CUSTOM LOVER!!!!"
By: Anonymous    orange, MA
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"I have never had a more positive experience anywhere than I did at Manchester Harley-Davidson. For several years, I've been in the market for a true touring motorcycle. To be honest, I never gave Harley Davidson much consideration as a touring platform as I prefer a motorcycle with a fixed fairing vs something bolted onto the handlebars or front forks. For this reason, I was considering pulling the trigger on a Honda Goldwing as it had the "least downsides" of all the touring platforms that I've looked at over the last several years. Had the local Honda dealership not completely ignored me on two separate occasions, I may of been on one right now. However, on a whim, my wife and I stopped by Manchester during their open house after seeing the Ultra Road Glide on the Internet. We were greeted by John Kimball, as we were examining the Road Glide motorcycle. John was very helpful, patiently answered my questions, and explained the features of the motorcycle. He arranged for a test ride for my wife and I, and after some discussion, the decision was made to own one. John was never pushy, never salesy, he really did allow the motorcycle to "sell itself", which it did easily. Once we decided to buy, John took care of all the rest. It was a very busy day for Manchester that day because of the Open House, so things took longer than expected, but throughout the day, John would continually find us wherever we were, and kept us apprised of the progress. Even after the sale, John gave us a follow up call and assured us that we could contact him for any questions or concerns. The quality of the Harley Davidson motorcycle simply does not compare to anything that I've owned in the past. The fit and finish is absolutely spectacular. I purchased several bolt-on accessories and the installation of these accessories just plain worked. Everything is simple and straightforward, from all the holes lining up to where they should be, all the way to conveniently located and well thought out connectors for powered accessories. The engineering thought and design that went into the motorcycle certainly shows. However, if I were to have one criticism, it would be that I felt that the accessories purchased with the motorcycle should of been installed. At that, I enjoy "wrenching my own" so this is but a minor issue. The bottom line? A top quality, no compromise, well built motorcycle, offering everything that a true touring platform should without having to spend thousands in "options", sold and supported by a dealership with a "customer first" attitude, which is something that seems to be less and less common in the retail industry today. Brilliant. "
By: Al    Merrimack, NH
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"Rarely have I ever spent the time to complete a survey, but rarely am I ever this impressed. I was referred to Matt Marcoux by Jesse Gendron, a technician at your shop. I am a licensed insurance agent and have experience in professional sales. Going into the store I was expecting a level of service comparable to purchasing tires for my truck. I was quickly corrected as Mr. Marcoux had professional attire and made me very comfortable. I was shocked to learn that Matt was a new sales person to Manchester Harley. Matt and his manager Mr. Brooks both acted very professional and made me feel as if I was purchasing a new Bentley and not a used Sportster. They both made it very clear to me that if I needed anything, anything at all, that they were there to help. Matt has even reached out to me several times to verify my satisfaction. Overall, I give the whole experience a ten out of ten. Thank You Shane Gelinas "
By: shane    manchester, NH
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"I just want to say how much I appreciate Nick in your parts dept. He learned my name immediately, and I'm always greeted as I'm walking towards the parts dept. He seems extremely knowledgeable about any parts I have a question about and is ready to bend over backwards to help. It's a pleasure doing business with Nick and the Manchester Harley Team."
By: Dave    Manchester, NH
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"Just bought a new 2010 Fatboy from Manchester Harley and had a great experience with the dealership and my sales rep Matt Marcoux, I want to thank you for meeting and exceeding all my needs, great job you guys do up there. Keep up the good work, I'll be back again!! "
By: Paul    Cranston, RI
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"HELLO,AND HAPPY NEWYEAR TO EVERYONE AT MANCHESTER HARLEYDAVIDSON.I PURCHASED MY 05, POLICE SPECIAL BACK IN JAN 06, YOU GUY'S WERE GREAT! YOU GAVE ME AWESOME TRADEIN VALUE ON MY DYNA, WITH NO HASSEL,I HAD A GREAT FEELING ADOUT MY DECISION WHEN I LEFT THAT DAY THANKS TO YOUR AWSOME SALES DEPT. IT'S A RELATIONSHIP THAT CONTINUES WITH CONSTANT PARTS,AND SERVICE SECOND TOO NONE, AND I TRUELY MEAN THAT. MANCHESTERHARLEYDAVIDSON,MAY GOD BLESS YOU AND YOUR STAFF FOR A HEALTHY AND PROSPUROUS NEW YEAR. THANKS AGAIN,JOE."
By: JOE    METHUEN, MA
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"Found Saleman to be very knowledgable of his product and went out of his way to answer questions. (Harold)! Also Sales Manager (Scott) was very helpful in completing the deal and made me a very good sales offer that I gladly accepted and also paid cash for 2011 Electra Glide Ultra/Limited Edition//Two Tone Psychedelic Purple/Vivid Black! Really loved the color combination and very happy with apperance. Will have to see how it performs in the Spring!! Have also know Tim the Parts Manager for good number of years. Also was one of the people who help move Manchester Harley from Second Street in Manchester to your present location when Alby was the owner!!!! Also spoke with one of your Service Managers the older person in the shop and was very knowledgable of his product which I will deal with come service time!!"
By: John    Manchester, NH
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"i have purchased 2 harleys from jake at mhd and would not go any where else jake if you see this im now interested in a dirico"
By: ken     spencer, MA
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"I JUST WANTED TO SAY THAT I LOVE SHOPING NO MATTER WHAT IT IS THAT IM LOOKING FOR/SHOPING FOR AND WHEN I CAME INTO MANCHESTER HD I WAS LOOKING FOR A GIFT FOR A FAMILY MEMBER THAT LOVES HD EVERYTHING AND THE YOUNG GIRL THAT HELPED ME OUT (LINDSAY) SHE WAS SO HELPFULL AND HONEST I HAD TO QUESTION HER WHY SHE WAS AS HELPFUL AN AS TO WHY SHE SPENT SO MUCH OF HER TIME WITH ME, I ASKED IF SHE WAS PAID ON A COMMISON BASE (REALLY NON OF MY BUISNESS) BUT SHE WAS SO HELPFULL AND I WAS VERY SUPRISED TO HEAR HER ANSWER. SHE REALLY MADE MY TIME AT MANCHESTER HD AN AWESOME TIME AND I ALWAYS COME IN LOOKING FOR HER JUST BC IM NOT TO SURE ON WHAT TO EVER GET WHEN IM IN THERE AND I ALWAYS LEAVE WITH WHAT I NEED AND MORE SO I JUST WANTED TO SAY THANKYOU TO THE MOTORCLOTHES TEAM AND A SPECIAL THANKS TO LINDSAY FOR HER HELP AND KINDNESS"
By: Anonymous    MANCHESTER, NH
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"My girl Janeen and I had the best experience from walk-in to leaving with a 2002 Road King. It was painless and between Scott and Jake's help and patience and knowledge we walked out with a Road King. People were pleasant and eager to help. We were not pressured into anything. We told Scott what we wanted and the budget we had and Scott delivered. Jake made us feel like one of the crew and put us at ease and closed the deal with the feeling we made the right choice. I will send anybody to Manchester Harley in a heartbeat. I also, when asked about my bike, tell them where i got it and about the positive process it took to get it. WE LEFT THERE PUMPED!!!"
By: Tom    Stoneham, MA
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"Thank you MHD! Mike Donohue"
By: Michael    Salem, NH
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"I came in not knowing exactly what I wanted and the parts guy took the time to show me bikes with the accessories I was interested in and explained my options helping me make a smart decision. Refreshing when you consider other places that act like they're doing you a big favor just to wait on you and have little to no product knowledge. I'll be back. Thanks!"
By: Anonymous    Candia, NH
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"Never thought the day would come to finally own a Harley but after talking to Chris (turtle) he helped make it come true. Thanks Chris for all the help "
By: Anonymous    Manchester, NH
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"I'd like to start by sayin' thank you to Scott.Three bikes in five years and your prices reflect my loyalty. Harold thanks for helpin' the wife see things my way. Last but not least Jude, Your the man from parts to labor everything was explained right down to the penny. No B/S no surprises. Let me tell you I purchased my 2010 StreetGlide in Jan and through out the winter it under went some major engine and cosmetic changes. Everyone involved was helpful and patient with me. From pullin' parts of to have painted to trying to decide on an exhaust system that complimented the modifications. If your in the market for a new ride or looking for a pre-owned, trust me when I say head right to Manchester H-D. When you hear other dealers advertise their sale volume, trust me their full of it. But dont take my word for it, shop around you'll end up hear. Then you'll have the piece of mind you in good hands."
By: Mike    Farmington, NH
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"I want to thank Manchester H-D for the excellent customer service in my buying experience. Scott and Mark are both very knowledgeable, straight shooters, no bull (well maybe a red bull, eh Scott?!) I'm very happy with my '09 flhtp. Overall the best bang for the buck getting into an off lease police bike, and Mark is a real pro in explaining the differences from the civilian bikes. Many thanks also to Andy for his help in getting the deal done. Kudos Manchester H-D! "
By: Jaime    concord, NH
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"I hope this gets to Management. I have always been very pleased with the high degree of customer attention, like knowing your name and overall politeness. Chris & Mark in sales, the service folks and the knowledge and experience especially those in the parts dept e.g. Brian, John and John Smith. Recently I had a minor issue with my ride that would have prevented me from taking it out on the warmest weekend at the begining of the 2010 season. I called eight dealers for a part, no one had the part. I called Brian Blanchette in parts and asked if he could help me out. He didn't have it either but he looked up who did. I called them to confirm that they did have it before driving 100 miles, they said they had only one. I got it and this weekend has been saved, hats off to Brian!!! "
By: Rich    Pepperell, MT
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By: Roger    Manchester, NH
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"Chris and Scott were great to deal with. They person who delivered the bike to my house (sorry, don't remember his name) did a great job going over the bike with me and answered all of my questions..a big thanks to the parts dept. for making sure the part numbers were correct for the acc. I wanted for the bike...A BIG THANK YOU to everyone involved. "
By: Rodney    Milford, NH
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"i think everbody that works there is very nice. every time you walk threw the door somebody that works says hi to you VERY NICE.."
By: frank    haverhilll, MA
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"i felt very welcome walkng into this harley davidson everybody was very polite and was right there to help when me or my wife needed it."
By: Shawn    Manchester, NH
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"I Love This Store And It's Motorclothes Employees!!! "
By: Doris     manchester, NH
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"To the owner of Manchester Harley your service dept. saved me on saturday 6/20. My clutch cable snapped on Elm st. in Manchester sat. morning. I called H.O.G. and told them to call you cause i was only 6 miles from you. Well they didn't they called some towing company that was going to take 45 minutes to get to me. I then called your service dept. and talked to Roger who said they have'nt called yet and Roger said that you guys would come and get me which you did in about 10 min.So I called H.O.G. back and cancelled the tow truck. Your staff was so nice to my wife and I and we were back on the road in an hour and a half.With a new clutch cable and a clean bike especially after all the rain. Thanks again sir and a special thanks to Roger, Sean, Craig (tech). And the guy who came and got me.( sorry never got his name). We made it home safe and sound. Thanks guys also I'll be letting H.O.G. know how great you guys are. Mark Lynch Ware Ma. "
By: MARK    WARE, MA
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"After not riding for over 8 years I figured it was time to get back in the "saddle" so to speak. I was not sure what model to get back on but Harold took the time and made me realize a fat boy belongs back on a fatboy! 2008 left over 105th ann. is what I decided on. Harold and Scott took their time and realized my schedule was nuts. They didnít pressure me at all. That let me come in and out and change my mind over and over again. After spending several years dedicated to that Harley dealer in MA., I have to say for years I was making a mistake. MHD is where my loyalty will be now. Great store, great staff and even better prices. You have a customer for life!!!! Keep it on two"
By: Phil     Londonderry, NH
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"I come from Hamden,CT and I don't mind the ride to get peace of mind when I get my bike serviced. I bought my bike at Manchester HD and I have been back for every service because trust is not something you buy, it's earned.I'll be back!!!!!!"
By: Alexander    Hamden, CT
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By: philip    londonderry, NH
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"I had an issue with a fuel gauge I bought at MHD through one of your vendors. I called the vendor directly since the part was malfunctioning and still under warranty. It was an intermittent trouble so they gave me the run around. I spoke with Tim, Parts Manager, at MHD and he contacted his vendor rep. I received the replacement part to me in 4 days and back on the road where a Harley belongs! Thanks Tim...You guys really came through!!!"
By: Tom    Aurburn, NH
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"Jake Cohen took care of my sale,stay after you were closed to finish. He held the bike i wanted all day until i got there,an was a great sale man."
By: TONY    Bristol, NH
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"I just bought my very first bike, (02 Fat Boy)and I must say the guys at Manchester H-D made it one thee most exciting and learning experince in my life. They were very polite and promt to answer any of my questions,I felt like I was a friend and not just a coustomer. I never felt pressured or rushed into buying a bike. I want to say a special thanks to Mr.Brooks in sales,and to Andy in finance. "
By: ROGER    Mont Vernon, NH
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"Nice atmosphere-friendly and helpful staff"
By: larry     salem, NH
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"You were the only dealer with a 2009 Roadglide. Fiancial services got me a rate 1/4% lower than I could get. Great Rate!! Sales & service very attentive to my needs. Had the bike ready ASAP. What an awesome team !! First impression means a lot.Looking forward to a long relationship with this dealership. Worth the 25 mile trip..."
By: Allen    Concord, NH
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"The whole entire experience was awesome. From the time we walked through the door, we knew that's where we were going to buy our bike. We did look around and shop but we ended up back at Manchester HD. The staff is great, our salesman Harold was wonderful, and Scott & Andy just finished the deal. They were all great to work with and we thank them! We will not hesitate to purchase our next bike there as well as refer everyone we know to go but there too! Thank you."
By: Karen    Salem, NH
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"I had extensive work done on my 1999 FXR3. Ernie, Service Department, was excellent in not only getting my bike fixed, but in worrying about details directly affecting the on-going work and the final outcome of the finished bike. I really appreciated the personal service he provided. I would think that Manchester Harley has a real asset in Ernie and if he treats all his customers as he did me he is also a valuable asset. Ernie - Thank you Sincerely, Carl Stanek"
By: Carl    Dover, NH
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"Great sales, finance, parts, and service. I would recommend your store to my friends."
By: Jimmy    Salem, NH
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"Been to many HD dealers before my final purchase and Manchester HD did it for me! As soon as I walked through the door I knew I wouldn't walk out empty handed. The best overall for customer satisfaction, no pressure sales, product knowledge and friendly staff. Hats off to Scott, Dave and crew! Thanks!"
By: Liz    Newton, MA
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"Have always liked shopping for the stuff I need at man-hd no matter how many times they keep moving the store I keep finding it,nyuck,nyuck,give big john a raise in parts,he needs it."
By: Anonymous    Pelham, NH
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By: Ryan    Boscawen, NH
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"After visiting 4 other Harley dealerships throughout MA, CT and RI, I found the folks at Manchester HD to be the best around. Everyone I talked to was extremely friendly and knowledgeable and the no pressure sales approach just made my day. Every other dealership I went to, except for one other, had me walking away thinking who do they think they are. I think they thought they were the best around and no one would ever go anywhere else to buy a bike. I guess they were wrong!! I give Manchester HD an A+ all in all areas. "
By: Anonymous    N. Grosvenordale, CT
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"Every time I go to your dealership, the staff is super friendly,always there to help. I bought myself the flush mount fuel guage/cap. The parts folks were super good in locating the right part,put it away so I could get it later. Thanks for a great staff, I will continue to go back to Manchester Harley for all my needs. Ed"
By: Ed    Milton Mills, NH
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By: Thomas    Salem, NH
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"WELL, IF YOU WANT MY HONEST OPINION,YOU REALLY MADE A CHILDHOOD DREAM COME TRUE.THE SALES DEPT WAS HUMOROUS, PLEASANT,AND WELL KNOWLEDGEABLE.I ALSO CAN NOT SAY HOW AWESOME THE PRICES ARE, THE PARTS DEPT, AND SERVICE DEPT IS.MY OLDER DAUGHTER TIFFANY IS 14YRS OLD,AND HER AND I ARE ALREADY TALKING ABOUT PURCHASING A SPORTY, OR DYNA GLIDE FOR HER FROM YOUR DEALERSHIP THIS SPRING. I JUST WANT TO SAY THANK YOU!!! JOE T METHUEN, MA."
By: JOSEPH    METHUEN, MA
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By: Anonymous    Londonderry, NH
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"At 57, I finally got the Harley I've wanted all my life. My son and I are visiting all of the HD Dealers we can find and we were both blown away yesterday with the friendliness and expertice of your sales staff. No other dealer in our travels, including a recent trip to Ohio, has allowed a customer to sit on a bike and feel it. Not only did you allow it, you encouraged it and we are both very impressed. Your sales staff was courteous and they just let us kow that they were there (not hovering over us) to answer any questions we might have. Again, this blew us away. My son is 18 and he will more than likely buy his first HD within the next year or two, when he graduates and gets a job, and we will buy it from Deb. Thank you and you'll be seeing more of us. T Jelley "
By: Thomas    Boscawen, NH
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By: BILL    PORTSMOUTH, RI
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By: Rick    New Boston, NH
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"Pleasure to do business with all of the departments at this dealership. Just bought a new 2007 and the deal went very smoothly from Sales (thanks Mike) through Parts (thanks John) through service (thanks Melissa & Chris). Have used Manchester H-D for parts and service over the years for bikes not purchased there and they have always treated me the same way. Thanks!! Paul"
By: Paul    Salem, NH
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"Scott and the crew at MHD treated me with respect and honesty. It wasn't until I spoke to a friend and told her I was searching for a bike. When she told me about MHD and I finally had the chance to check it out, I wasn't dissapointed. Great job gang. Thanks for everything."
By: Alex     Concord, NH
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"Manchester Harley, for me great place to shop. The sale people and the service staff & tech, along with the freindly sale staff in parts & on the floor are great. Keep up the good work and you'll keep getting my business. "
By: gene    manchester, NH
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"TO MANCHESTER HD. MY WIFE AND I STOPPED IN TO LOOK AT BIKES. WHEN WE TALKED TO JAKE, HE WAS VERY HELPFUL WITH ALL THE INFO WE NEEDED.HE TURNED IT INTO A SALE ON A NEW BIKE, HD883C, AND NEW SEAT AND BACKREST.THANKS JAKE. THE TWO OF US ARE VERY HAPPY.NOW ON THE END OF THE SALE , WE SIGNED WITH ANDY,HE WAS JUST GREAT WITH PAPER WORK AND WITH US .THE BIKE WAS CLEAN AND DELIVERED TO MY HOME. THIS WAS GREAT . THANKS ,,,,, DANIEL AND GAIL LEMPKE "
By: DANIEL    NEW DURHAM, NH
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"Chris Finn was great to deal with,gave me everything he promised.He made a bad situation almost a non issue.Thanks for getting me back on the road before the nice weather got here.Ride safe."
By: Dave    Raymond, NH
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"My wife and I stopped in to buy some rain gear, at the time you were having a 20% off sale. I had to drive an hour to get to you but it was worth the drive. After we finally found the outfits we wanted, we were told the sale did not start until the next day. I felt let down, then the sales associate gave it to us at the sale price. I told the sales associate I did not want to drive home then return and really appreciated the extra effort she took to help us. My thanks to your staff, they were great, I buy parts and acc's from you on a continual basis. Ed Hebert"
By: Ed    Milton Mills, NH
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"I AM SO HAPPY I PURCHASED FROM MANCHESTER HARLEY. I HAD WALKED INTO MY LOCAL DEALER SO MANY TIMES AND NEVER HAD THE WELCOMED FEELING. I AM VERY PLEASED WITH EVERYTHING AND ENJOY THE DRIVE EVERY SATURDAY TO COME UP SHOPPING. YOUR STAFF IS WONDERFUL."
By: Anonymous    NASHUA, NH
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By: Joe    Bow, NH
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"My name is David Archambault and I recently bought my first Harley from your dealership. I bought a used dyna wide glide and I am very happy with the service I got. Dave Tamagini was the sales man who helped me purchase my first Harley. I can not say enough good things about Dave, not only was he a huge help in providing information but he also remembered me and my father from months before, this impressed me very much. Dave was very helpful and worked with me to find the perfect bike for me. I am very happy that I went to MHD and the service I have received. Dave is a very good sales man and I will recommend MHD to everyone I know. I am very pleased with everything Dave and MHD has done for me in helping me get my first Harley. I leave in January 8th to ship out with the Marine Corps and Dave was very helpful in accommodating me with winter storage and having one less thing to worry about. I can't wait to get it in April and ride it! I will take my business to MHD in the future I am very pleased with the service and the friendly-ness of the staff there that answered any questions I had. Thanks Dave and staff at MHD for everything you have done for me!"
By: David     Methuen, MA
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"I get all my parts from Manchester HD, their staff is the best. They always have what I want in stock. They always have the best price around too!"
By: Anonymous    Salem, NH
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"I have a old fxr 82, I have heard horror stories about buying a new bike.But let me tell you it was awesome,I tip my hat to Scott and Jake you guys are awesome,thanks for all your help."
By: shawn    manchester, NH
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"I am glad i bought my 05 Road King Classic from your dealership. From the first time my wife and i walked in the door, we have felt as if we have known you all for many years. The employees are always there to help you out and just say hi. The service department has also been great to us. There are always plenty of new bikes on the floor to choose from. Manchester HD is where we end up on those days when we don't know what to do. See you all soon. Keep up the good work. "
By: Alan    Manchester, NH
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"I work here and it's a job that, for the first time, I actually LIKE going to work. Everyone is proud of the work they do and has fun-I love everyone I work with, stay classy M.H.D. xoxox"
By: SARAZAH    manchester, NH
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